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Old 03-01-2010, 03:44 AM   #1 (permalink)
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Default Pressing some keys results in random charactors being entered

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Hello,

Pressing the back key, depressing the trackball, and the Zero key, when pressed, result in random charactors being entered into the handhelp. I've tried a battery pull, and wiping the data on the handheld.

Should I try reinstalling the handhelp software? I've seen the links to latest software in this forum. Do I just follow the instructions there, or do I need to wipe the old software first?

Thank you.
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Old 03-01-2010, 06:05 AM   #2 (permalink)
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Wirelessly posted (White and Nerdy)

Sounds like water damage to me. You ever drop in or near a puddle or take it in the bathroom during a shower?
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Old 03-01-2010, 07:24 AM   #3 (permalink)
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Wirelessly posted

Ditto. Classic symptoms

Even carrying in a pocket and getting sweaty has been reported to cause trouble.

See the article at blackberryfaq.com re wet blackberry and what to do. But take out the baterry right this instant.
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Old 03-01-2010, 07:31 AM   #4 (permalink)
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Ok, so me dancing with the phone in my pocket got it wet. I remember now. My wallet was damp. That would have damaged the phone.

So it's hardware damage. Thanks for the advice!
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Old 03-01-2010, 07:34 AM   #5 (permalink)
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Wirelessly posted

Wearing the blackberry in a holster may be nerdy, but it keeps the blackberry clean and dry.
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Old 03-01-2010, 07:54 AM   #6 (permalink)
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Phil, read this link and follow the instructions.

Got Your BlackBerry Wet? - BlackBerryFAQ

Anything else will likely result in lingering problems.
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Old 03-02-2010, 02:24 AM   #7 (permalink)
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Hi Guys, thanks for the good advice. I left the phone on the back of the Aga oven overnight and that has fixed the problem!

Nice one ! Thank you
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