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Old 03-12-2010, 01:06 AM   #1 (permalink)
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Default HELP 8830 not connected to BIS after upgrade

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PLease help me, after I upgrade my 8830 phone with the firmware it cant connected to BIS, but before I upgrade, every thing is fine.
Before I upgrade to I`m using a firmware version..

can anyone help me please?
Old 03-12-2010, 05:45 AM   #2 (permalink)
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battery pull OR
resend service books OR
options - advanced - host routing table - menu - register now
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"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Old 03-17-2010, 07:54 AM   #3 (permalink)
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did you reactivate your phone?
Old 03-17-2010, 12:47 PM   #4 (permalink)
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when I did an update, I always delete de BB from the BES,
backup these setting : Address Book Options,
Alarm Options, Application Permissions, Attachment Options, Bluetooth Options, Browser Bookmarks, Calendar Options, Device Options MemoPad Options Message List Options, Options, Phone Options, Phone Hotlist Profiles, Profiles Options, Searches, setup wizard Options, Spell Check Options, Tasks Options Theme Settings, Voice Activated Dialing Options.

backup ring tone and picture,
turn off radio,
factory default with JL_Cmder.cmd
delete Vendor.xml
run loader.exe to update
install doc to go
turn on radio and let it install the software from the provider
turn off, remove battery, put battery, turn on
restaure the backup take sooner
recreate the user in BES
and corparate activation from the BlackBerry...

That way I'm sure it's ok and always work
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