BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 12-28-2005, 05:20 PM   #1 (permalink)
New Member
 
Join Date: Dec 2005
Model: 7100t
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 7100t microphone and warranty issues

Please Login to Remove!

I have had various hardware issues with my 7100T and was wondering whether anyone else has experienced the same. The warranty offered via T-Mobile is flawed as well. Maybe this is the same warranty offered by Blackberry.
The issues: my screen went haywire after about 4 mos of usage. T-mobile replaced the phone for $20 or so handling fee. Now my microphone is flaky; works for 3 minutes and then no one can hear me; or sometimes doesn't work at all. T-Mobile says that the warranty is only good from the purchase date of the original phone, not from the replacement phone date. That's ridiculous. The warranty should be on the device not date of service.

Anybody else had these problems?
Offline  
Old 12-29-2005, 07:58 AM   #2 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

Quote:
Originally Posted by dbgarrisonsc
...the warranty is only good from the purchase date of the original phone, not from the replacement phone date.... The warranty should be on the device not date of service.
They did give you a warranty on the device, the original one. That is how every warranty I have ever had works. What company in their right mind (or still in business) is going to give you a replacement device and reset the warranty period.

Say you buy a car, and after 24,000 miles the water pump goes out. You have it replaced under warranty. Is the water pump warranty good for an additional 36,000 miles? Nope, as soon as you hit 36,000 miles the warranty for the whole car is up.

Doug
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Server - 81140 - Nacho Cheese Pump Warmer
$373.94
Server - 81140 - Nacho Cheese Pump Warmer pictureVMU-C EM Carlo Gavazzi Datalogger, Embedded Web Server. With 24v power supply.
$600.0
VMU-C EM Carlo Gavazzi Datalogger, Embedded Web Server. With 24v power supply.  pictureUsed AVAYA S8300 S4 V7 Module 700447675 SERVER.SKU202716
$19.0
Used AVAYA S8300 S4 V7 Module 700447675 SERVER.SKU202716 pictureHP ProLiant DL320 G6 Server
$25.0
HP ProLiant DL320 G6 Server pictureServer Book for Waitress Book Cute Bling Waitstaff Organizer Fit, Pink
$16.37
Server Book for Waitress Book Cute Bling Waitstaff Organizer Fit, Pink picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.