Other than adding every unique acronym or lingo/jargon to suretype is there any way to disable suretype on the fly to manually input letters? I've been considering a 7130e and I was playing with one at a Verizon store. Suretype was ok, but I work in an industry where you can't get out 3 words without an acronym.
I should add I searched on diable suretype and found some references to setting a text filter (not familiar with the procedure). However, that looked more like a permanent disable versus an 'on the fly' one time disable.
I'm glad that you were able to get the help you needed here!!!
That's bad, but not unusual, that the CSR had no idea. They should really have the CSRs use the various phones for at least a week, so they can become familiar with the phones and be a better rep than just saying "all of the phones are good" when they have no idea what one does from the other.
Also if you start typing a word like say:
and it gets it as:
airbia or airbis
you can hit del 2x so you have
then hit the "us" again and it will remember that you didn't want airbia from before and it will get airbus.
Personally I find this feature to be awesome for certain words, though for acronyms multi-tap will probably work better.