BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-26-2010, 09:36 AM   #1 (permalink)
New Member
 
Join Date: May 2010
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8830 Replacement Not Syncing, USB not recognized

Please Login to Remove!

Hi,

I've had a Curve 8830 for about a year now. I use it for work and it has been syncing to Outlook for calendar and contacts and getting my work e-mail perfectly. Phone died and I got a replacement a few weeks ago. I'm still getting e-mail but can no longer sync the phone to Outlook. I've reinstalled the Desktop Manager 5.0.1 at least 6 times. The first time I load DM it recognizes the phone. I set up the sync options and sync. Once it gets ready to dump to the phone the DM crashes and closes. When I open DM again it no longer recognizes the phone. I reboot my computer and still DM does not recognize te phone. I also get an error, "USB Device Not Recognized".

I've uninstalled and then reinstalled the software 6 times with the same exact result (Phone is recognized until DM crashes). I then removed DM 5.0.1 and installed version 4.7 but with the same results as above.

I've also removed the battery and reset the phone. All to no avail.

Any advice would be greatly appreciated.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

FLSH-NANWK059GG-Black Glass Computer Desk with Pull-Out Keyboard Tray and CPU C
$142.9
FLSH-NANWK059GG-Black Glass Computer Desk with Pull-Out Keyboard Tray and CPU C pictureNORTEL CP PIV PROCESSOR CARD
$100.0
NORTEL CP PIV  PROCESSOR CARD pictureNEW GE SECURITY EST 3-LCD DISPLAY CONTROL MODULE FOR 3-CPU3
$249.99
NEW GE SECURITY EST 3-LCD DISPLAY CONTROL MODULE FOR 3-CPU3 pictureDIGITAL LOGIC PC/104 EMBEDDED CPU SINGLE BOARD COMPUTER SBC MSM486SV8
$49.99
DIGITAL LOGIC PC/104 EMBEDDED CPU SINGLE BOARD COMPUTER SBC  MSM486SV8 pictureBRISTOL BABCOCK CONTROLWAVE PLC CPU MODULE 396359-11-6 SER. H
$499.99
BRISTOL BABCOCK CONTROLWAVE PLC CPU MODULE 396359-11-6 SER. H  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.