Originally Posted by Vegasbaby
hi, i am newbie.just got my 8700 yesterday(cingular.) and am also not having any luck setting up my yahoo mail ( i was able to set up another email acount w/ no problem) i don't have any filters set up. i have yahoo plus. i've tried to set it from my desktop and from the 8700 device. it also doesn't give me any ability to enter anything pop info etc. what am i doing wrong? thanks for any help or if anyone can even tell me a help # that i can contact for this type of support. thanks. this forum has already been helpful for me , just reading around and trying to get up to speed on this device.
I am having this same problem. Data support told me they have no control over Yahoo and refused to help me.
Bottom line: I am able to add gmail, cox and hotmail - but not my yahoo plus account. Trying to input my yahoo email address and pw inot the BIS results in the following error: "An error occured during your email validation. If error persists, please contact your email provider" - I am not given any other options to enter the pop address like I was with gmail.
EDIT: It took 3 calls, but finally someone at Cingular was able to help!