BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-03-2006, 03:23 PM   #1 (permalink)
New Member
 
Join Date: Dec 2005
Model: 7100i
Carrier: Nextel
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation "Compose SMS" option missing on 7105t

Please Login to Remove!

Does anyone with a 7105t have the "Compose SMS" option when attempting to generate a text message?

The problem I have is I need to send a "SMS" text message, NOT a MMS message. I do a lot of international text messaging and not all carriers support MMS messaging (i.e. multimedia, pictures messages), but all of them do support SMS messaging (generic text messages).

After talking with T-Mobile Blackberry Support, they said I should have 3 compose options present in the messaging menu:

1) Compose E-mail
2) Compose SMS
3) Compose MMS

I DO NOT have the "Compose SMS" option. They had me wipe my device and reload the latest T-mobile Blackberry Software (4.0.2.49). This DID NOT fix the problem. They are stumped. Great.

I have tried numerous times to send a text message using the MMS option and it transmits fine (no red "X" indicating T-mobile relay server problems), but the message never arrives to the recipient. I'm almost 100% positive its because its being sent as "MMS" instead of "SMS".

I can recieve international SMS messages just fine.
I can send MMS message just fine to recipients inside the U.S.

T-mobile said my phone is provisioned correctly and all the settings are right on my phone.

As a test, I swapped my SIM out of my 7105t and back into my prior cell phone, Motorola v600 (non-blackberry), and I was able to send international SMS text messages and the message arrived to their recipients with no problems. That says it all, no?

It sure does seem to be a problem with the lack of "Compose SMS" option within the T-mobile Blackberry software. They appear to only allow MMS messages to be sent.

Anyone have the "Compose SMS" on their 7100 series (T-mobile or otherwise)????

Any thoughts? Anyone have this same problem? HELP!!!!!!

I've included a screenshot of my Messaging Menu....
Attached Thumbnails
"Compose SMS" option missing on 7105t-picture044-small.jpg  
Offline  
Old 01-03-2006, 03:53 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2005
Location: Boise
Model: 7105T
Posts: 17
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have it, my 7105t is 3 weeks old.
I have the following
Compose Email
Compose PIN
Pleace Call
Compose SMS
Compose MMS

I also have SMS (Username) when in the phone book.

I am not using a BES and this is a personal account (not business).
Offline  
Old 01-03-2006, 04:04 PM   #3 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

I would guess that you are on a corporate BES. If so, they may have the policies enabled to disable SMS and PIN since you are not seeing either. To check if you have a policy loaded go to Tools > Settings > Security.

Doug
Attached Thumbnails
"Compose SMS" option missing on 7105t-itpolicy.jpg  

Last edited by d_fisher : 01-03-2006 at 04:08 PM. Reason: Added picture
Offline  
Old 01-03-2006, 04:25 PM   #4 (permalink)
New Member
 
Join Date: Dec 2005
Model: 7100i
Carrier: Nextel
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Talking

Quote:
Originally Posted by d_fisher
I would guess that you are on a corporate BES. If so, they may have the policies enabled to disable SMS and PIN since you are not seeing either. To check if you have a policy loaded go to Tools > Settings > Security.

Doug

That was it!!! I had my company remove me from this No-SMS policy on our Blackberry Enterprise Server (they never knew why it was there in the first place) and now I can SMS. Thanks a lot for the assistance. Gotta love these forums.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.