Originally Posted by Merkem
So what does that mean? Am I unable to have internet access? Is there anything I can do about this?
Have you talked to RIM directly? The second I cannot get anything out of the middle man I cut him out of the way and go right to the top. I would call RIM directly and have them check the whole thing out for you if it is legitimate I am sure that they can resolve it, if it is a matter of a stolen phone or an insurance situation(which I doubt that would be enough reason to have a PIN disappear from the unit) then ys I would say you are SOL.