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Old 07-27-2010, 03:17 PM   #1 (permalink)
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Default Outlook contacts no sync'in to blackberry phone.

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I'm able to sync my contacts via Desktop manager, but not wirelessly. My issue is very similar to this persons, but i'm a bit confused/stuck.


Contacts not synchronizing to blackberry but mail and calendar works fine

He said:

I assume you are on BES. I had a similar issue, and this is what they told me to do. Turn on wireless sync for your contacts.

Then, choose Options-advanced options-service book-scroll down to desktop[sync], wheel click and delete. Then, wheel click, and un-delete (you don't have to choose anything when you undelete, just click, and choose undelete) Then wheel click and close. Then scroll up to Enterprise Activation, and choose it. Then, after you click it, just wait about 30 seconds. It should start the activation process, wait till it finishes, and then do a battery pull.

During the Enterprise Activation part. Am I suppose to actually activate it (because it ask for a password.) or just wait 30 seconds on the Enterprise Activation screen?
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Old 07-27-2010, 03:22 PM   #2 (permalink)
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Are you on BES or BIS?

What cell carrier do you use?

Which BB model do you have - is it the 7100T or another device?
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Last edited by Dubdub : 07-27-2010 at 03:23 PM.
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Old 07-27-2010, 03:22 PM   #3 (permalink)
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Are you already using BES?
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Old 07-27-2010, 03:36 PM   #4 (permalink)
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I'm on BES 5.0.1
Model:9630
Carrier: Verizon
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Old 07-27-2010, 03:46 PM   #5 (permalink)
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If you are on BES, and can't get wireless synchronization to work, you should immediately contact your companies e-mail administrators or help desk.
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Old 07-27-2010, 04:13 PM   #6 (permalink)
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Quote:
Originally Posted by tgoecks View Post
I'm on BES 5.0.1
Model:9630
Carrier: Verizon
Please update your profile to reflect the proper BB and your carrier. This helps when you have a problem
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