BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-05-2010, 11:33 AM   #1 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9530
PIN: N/A
Carrier: BSNL(cellone)
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default blackberry 8800 problem

Please Login to Remove!

hi.. i recently purchased a blackberry 8800 unlocked version from ebay.

i am using reliance smart connection on it.. the problem is that i cant send sms. when i try to send an sms i get an error: protocol stack error..

but when i inserted a vodafone sim card it worked fine... when i inserted back the reliance sim.. after few sec it showed an error.. : system failure.

plz help.
Offline  
Old 08-05-2010, 12:03 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

Does Reliance support SMS? If so, is it properly activated on your account? Seems to me that you need to call your carrier. SMS is a carrier issue, not a BB one.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-05-2010, 12:04 PM   #3 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9530
PIN: N/A
Carrier: BSNL(cellone)
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i used this sim card on nokia phones before... i have sent a lots of sms using this sim..
Offline  
Old 08-05-2010, 07:32 PM   #4 (permalink)
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,062
Post Thanks: 52
Thanked 311 Times in 296 Posts
Default

You may have an old IT Policy from the previous user. 8800s were very popular corporate models partially because of the lack of a camera. Perhaps this IT Policy is blocking text messaging.
Offline  
Old 08-05-2010, 08:31 PM   #5 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9530
PIN: N/A
Carrier: BSNL(cellone)
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

how do i fix the problem?
Offline  
Old 08-05-2010, 08:35 PM   #6 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

Check the FAQ or search on "remove IT Policy".
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 08-05-2010, 09:22 PM   #7 (permalink)
New Member
 
Join Date: Aug 2010
Model: 9530
PIN: N/A
Carrier: BSNL(cellone)
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Download the file policy.bin Download Here <<< the download link seems to be broken


i restored the phone to tis factory settings.. still having the same prob.

Last edited by scene : 08-05-2010 at 09:23 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

OEM Apple Mac G5 A1047 System Genuine Back Rear Cooler Fan
$29.99
OEM Apple Mac G5 A1047 System Genuine Back Rear Cooler Fan pictureOEM Starter Motor, 1X4U-1131-AA, Ford Escape, P6656S *Free Shipping*
$29.99
OEM Starter Motor, 1X4U-1131-AA, Ford Escape, P6656S *Free Shipping* pictureTrane OEM C340041P04, Furnace Replacement Transformer *Free Shipping*
$19.88
Trane OEM  C340041P04, Furnace Replacement Transformer *Free Shipping* pictureGenuine OEM Apple Aluminum Wireless Bluetooth Keyboard A1255 - USED
$33.95
Genuine OEM Apple Aluminum Wireless Bluetooth Keyboard  A1255 - USED  pictureOriginal OEM APPLE Airport Extreme Base Station Power Supply AC Adapter A1202
$6.99
Original OEM APPLE Airport Extreme Base Station Power Supply AC Adapter A1202 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.