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-   -   Message Screen Display Problem (http://www.blackberryforums.com/general-legacy-device-discussion/23304-message-screen-display-problem.html)

mgerbasio 01-07-2006 08:29 AM

Message Screen Display Problem
 
Hi,
I have the 8700c and I'm having a problem with the message screen display. When I open "Messages" from the home screen icon or PocketDay, it shows me the date and only the first message highlighted. the rest of the screen is blank. If I use the scroll wheel the messages display one by one and the wheel scrolls down. After the entire screen is populated, I click the scroll whell and go to Options, when I come back to the main message screen, same thing. In fact, anytime I exit the message screeen and come back to it, I have the same problem.

I deleted all my third pary software but that didn't seem to help. Any ideas?

Regards-Michael G.

Stinsonddog 01-07-2006 09:01 AM

Wipe and reload
 
If it's still there sounds like a defective unit. Sounds like something got messed up.

Quote:

Originally Posted by mgerbasio
Hi,
I have the 8700c and I'm having a problem with the message screen display. When I open "Messages" from the home screen icon or PocketDay, it shows me the date and only the first message highlighted. the rest of the screen is blank. If I use the scroll wheel the messages display one by one and the wheel scrolls down. After the entire screen is populated, I click the scroll whell and go to Options, when I come back to the main message screen, same thing. In fact, anytime I exit the message screeen and come back to it, I have the same problem.

I deleted all my third pary software but that didn't seem to help. Any ideas?

Regards-Michael G.


barjohn 01-07-2006 10:06 AM

Try wiping the device from the desktop manager and reinstalling a clean system.

mgerbasio 01-07-2006 02:12 PM

Thanks guys. What I did was a backup and received an error with the RMS database, whatever that is. I then just restored that database and so far so good. If that doesn't work I'll wipe it as barjohn suggested.

Regards-Michael G.


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