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Old 01-24-2006, 09:46 PM   #1 (permalink)
DFW
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Default 8700c menu doesn't match instructs from Cingular

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Cingular was very compliant in providing the unlock code.

However the menu on the 8700 doesn't match what they say in the instructions. An hour on the phone with various people at Cingular (inc. the Bberry data experts) yielded no resolution.

Cingular final position: "I guess you need to call Blackberry."

I've got V 4.1.0.194, when I go to Options, I have to select Advanced Options to find SIM Card.

Pressing SIM Card, I get "SIM Card: Security disabled" and
ID: a 21 digit number here

Pressing the 21 digit number, I get:
Edit SIM phone number
Change PIN2 Code
Enable Security
Close

Any ideas on where the fabled "Unlock Code" gets entered?

Is this menu set the same as others have encountered?

All of the instructions I have seen say Type MEPD.
The instructions that I received from Cingular say MPED.
I'd bet on Cingular being right but ...

I'm using a non-active Cing sim but have also tried an active Cing sim and an active T-Mo sim.

Thanks in advance for your help.
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Old 01-24-2006, 09:49 PM   #2 (permalink)
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in Sim Card, type MEPD
Type MEP2
Type unlock code

Last edited by jnelson2000 : 01-24-2006 at 10:01 PM.
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Old 01-24-2006, 10:06 PM   #3 (permalink)
DFW
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Okay, after typing MEPD, I get info under the ID: 21 digits
Personalization:
SIM disabled
Network Active
Network subset disabled
Service provider disabled
Corporate disabled

Hitting the trackwhell on any of those options shows:
Edit SIM phone number
Change PIN2 Code
Enable Security
Close

Any ideas?
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Old 01-24-2006, 10:09 PM   #4 (permalink)
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just type MEP2
enter code
enter
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Old 01-24-2006, 10:17 PM   #5 (permalink)
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A deep bow in your direction jnelson!

Thank you for providing the help that people at Cingular (who get paid for it) could not!

Mike
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