Does anyone have this case from BlackberryStuff.com? If so, any issues or problems with the BB going to sleep while inside the case? My case was not putting the BB to sleep so I emailed BBStuff and below is the reponse I get.
Very nice response from BBStuff(below) but also very inadequate and shows that there employees do not have a clue about BB's.
"Thank you for shopping with www.blackberrystuff.com
. My name is Bikash and I will be assistance you today. From your mail, I understand that you are having issues with SKU#7494 (RIM Rugged Blackberry Case – Black).
John, I will surely try to assist you to the best of my ability and will work with you to resolve this issue at the earliest.
I would like to inform you that, as per the description of SKU#7494 (RIM Rugged Blackberry Case – Black) in our website it comes with “built in power down display activator” which means this feature conserves battery life automatically when the device is inserted with the screen facing in. I would request you to follow this instruction and give us your feedback so that we can provide further assistance. Also please let us know, how you say that the SKU#7494 does not come with a magnet?"