07-16-2011, 09:11 PM
Join Date: Jul 2011
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| | "Battery is Missing" error message on 8787g
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My 8707g has been working well for several years. However, after charging it recently, the battery level indicator on the home screen is outlined in red and empty. When I turn on the BB using only the battery, then try to Turn Wireless On, the error message reads, "Battery is Missing, Please insert battery for radio use."
I have 3 good batteries, all 3 do the same thing after removing both battery and sim card, then starting the BB. When the BB charger is plugged into the BB, there is no indication of battery charging.
I cannot connect to my laptop to sync or backup, as it doesn't recognize that the BB is attached in.
I would appreciate any ideas.