01-31-2006, 11:13 AM
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| | Why Don't My Filters Work On My 7130??
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I've tried everything I know of!! No matter what words, phrases or letters I put in my filters, my blackberry continues to send me everything!! I can't stop it!
It is possible to actually talk to a person at Blackberry without costing more than the phone? Do they have customer service??
OK. I have four filters set up: Spam, spam2, Spam3 & Spam4. The default is set to: "Default when no filters apply: Forward Messages to Handheld"
Inside each filter, it says, if ANY of these conditions are true: (Then I have the words listed under various conditions), Then do the following with the message: Move to folder Deleted Items. DO NOT forward messages to handheld.
Each are set up that way. I'm assuming that if there is something listed in the filters, that they are "on" and the messages have to pass through them first.
I still get some of the same messages that I filtered and more with the same wording.
Probably 50 - 75 a day!!
I'm spending all my time erasing entries and putting up new filters. My email comes from comcast.