02-02-2006, 04:06 PM
Join Date: Apr 2005
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I am in IT and I can confirm that your IT person doesn't know what he/she is talking about.
To sync you BB and desktop, check you email reconciliation settings. In the email app, open the menu & go to Options>>Email Reconciliation. Make sure the Wireless Reconciliation is ON. Also pick which option to handle conflicts - Mailbox (Outlook) or Handheld (BB).
Not sure about your second issue...