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-   -   configuring email on a 8800 (http://www.blackberryforums.com/general-legacy-device-discussion/259604-configuring-email-8800-a.html)

amatos 05-21-2012 11:52 AM

configuring email on a 8800
 
Hi!

I'm trying to configure my email on a BB 8800 but I keep getting an authentication error although I'm sure the info is correct.

as username, my server asks me to enter "username+domain.com" and then my normal password. I tried using the + sign as well as the AT one (just in case) and everytime I got the same error.

The pop server has no specific config, but the smtp has the port 26 (I think the standard is 25?) and requires authentication.

I hope any of you can give me a hint to solve this ;)
Thanks in advance!

dc/dc 05-21-2012 01:06 PM

Re: configuring email on a 8800
 
Do you have a BlackBerry-specific data plan from Claro?

amatos 05-21-2012 07:23 PM

Re: configuring email on a 8800
 
Quote:

Originally Posted by dc/dc (Post 1778241)
Do you have a BlackBerry-specific data plan from Claro?

Yes, I have a BB specific plan from Claro. Every time I set it up, I get some config-error but, as I wrote before, all the info is correct as I also manage the mail server.

Any other way to help me will be appreciated.


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