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Old 05-21-2012, 11:52 AM   #1 (permalink)
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Unhappy configuring email on a 8800

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Hi!

I'm trying to configure my email on a BB 8800 but I keep getting an authentication error although I'm sure the info is correct.

as username, my server asks me to enter "username+domain.com" and then my normal password. I tried using the + sign as well as the AT one (just in case) and everytime I got the same error.

The pop server has no specific config, but the smtp has the port 26 (I think the standard is 25?) and requires authentication.

I hope any of you can give me a hint to solve this ;)
Thanks in advance!

Last edited by amatos : 05-21-2012 at 11:52 AM. Reason: added subscription for new replies
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Old 05-21-2012, 01:06 PM   #2 (permalink)
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Default Re: configuring email on a 8800

Do you have a BlackBerry-specific data plan from Claro?
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Old 05-21-2012, 07:23 PM   #3 (permalink)
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Default Re: configuring email on a 8800

Quote:
Originally Posted by dc/dc View Post
Do you have a BlackBerry-specific data plan from Claro?
Yes, I have a BB specific plan from Claro. Every time I set it up, I get some config-error but, as I wrote before, all the info is correct as I also manage the mail server.

Any other way to help me will be appreciated.
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