BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-27-2012, 07:02 AM   #1 (permalink)
New Member
Join Date: Jun 2012
Model: 8520
Carrier: WIND
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Reactivate to a new BES

Please Login to Remove!


Our email server crashed and we had to reinstall it from scratch.
So, we had also to install a new Blackberry Enterprise Express Server (the old one could not connect to the new exchange server).

Now everything is ok with the server.

However we can not restore the old settings to our blackberries.

We have a full backup of the blackberries (contacts, memo, calendar, phone options ...).

The problem is that when we restore the contacts (thw memo and other options as well), it does not syncronize with outlook.

So we can have the contacts in the blackberry, but we can not synchronize them with outlook.

I have to mention that in the 'Contact options' of blackberry, there are two contact lists. One with the contacts that we restored , and one with zero entries of contacts.
The first contact list has 'wireless synchronization' as 'not available', while the other has 'wireless synchronization' turned on ("yes").

How could we restore the old contacts (and other settings), and synchronize with the outlook ?

Thanks in advance,
Best Regards
Old 06-27-2012, 10:23 AM   #2 (permalink)
Spam Reporter
dc/dc's Avatar
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Reactivate to a new BES

This is the wrong section.
I h8 txtspk.
Old 07-27-2012, 03:12 PM   #3 (permalink)
BlackBerry Elite
knottyrope's Avatar
Join Date: Jan 2008
Location: Massachusetts
Model: Passp
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,099
Post Thanks: 351
Thanked 348 Times in 325 Posts
Default Re: Reactivate to a new BES

ever get this fixed?
unlock your phone here
I am on
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Reactivate to a new BES
Thread Thread Starter Forum Replies Last Post
Cut-over BES 4.0 to 4.1 BB@Singapore BES Admin Corner 1 08-08-2009 12:10 PM
BES 4.1 - IT Policy (Spreadsheet) - UPDATED for 4.1.5 jibi BES Admin Corner 45 04-28-2009 12:41 PM
How to reactivate BES using Desktop Manager amoths BES Admin Corner 1 01-14-2009 07:12 AM
BES basics questions: requirements, load, encryption, AD, etc. tollers BES Admin Corner 4 03-03-2008 08:06 AM
BES Service Account and SQL Confusion cwood BES Admin Corner 3 03-31-2006 05:50 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.