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Old 02-10-2006, 01:34 PM   #1 (permalink)
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Default Sprint 7250 Provisioning Failed

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Troubleshooting a Sprint 7250. Data signal is 1x instead of 1X. No big deal, I hit Start Provisioning but get the following error message 'Provisioning Failed (error 1012)'. This is a new one for me, anyone have any ideas on what to do.
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Old 02-10-2006, 02:13 PM   #2 (permalink)
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Is the BB setup with a BB data plan? Doesn't seem like it...
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Old 02-10-2006, 04:07 PM   #3 (permalink)
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d_fisher,

The small "X" means it has no data connection.
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Old 02-10-2006, 06:18 PM   #4 (permalink)
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Make sure that the phone has blackberry service on it. It will not provision until that is on your account. You can take to a store and have them provision it with there computers.
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Old 02-10-2006, 08:06 PM   #5 (permalink)
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I know 1x mean no data service. The phone does work just fine. With Sprint phones you go to Options > Network > Start Provisioning. This normally provisions the BlackBerry to be able to work on the data network. The BlackBerry should have a data plan already. Just troubleshooting this error message before spending half a morning on hold with Sprint. I will have the BlackBerry in a remote techs hands on Monday so I will report back what we find out.
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Old 02-11-2006, 11:50 AM   #6 (permalink)
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Take it to the store and have them provision it through the tech computer! I works everytime.
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