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Old 02-15-2006, 10:50 AM   #1 (permalink)
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Default Activating with 2 different corporate email addresses

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I have read that the 8700 supports up to 10 business email accounts. My questions is:

Is it possible to have 2 different email accounts activated on the same Blackberry device? Our CEO works at 2 different location: we have BES for GW here and the other location have BES for Exchange. Can both business emails be synched on the same device?

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Old 02-15-2006, 11:39 AM   #2 (permalink)
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From my limited knoladge yes you can have up to 10 emails but that is POP (BIS) setup. so Really you cna have 11 email accounts setup 10 pop (BIS) + 1 BES. I think you would have to setup the main account (One he uses more) to be BES and have the other pop or forward to his BES account or his blackberry email address (BIS) (Carrier.Blackberry.net) and setup his web reply address to be the other one.

Someone correct me if I am wrong or way off page.
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Old 02-15-2006, 10:07 PM   #3 (permalink)
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Default Short answer: yes

Quote:
Originally Posted by bes_admin
Is it possible to have 2 different email accounts activated on the same Blackberry device? Our CEO works at 2 different location: we have BES for GW here and the other location have BES for Exchange. Can both business emails be synched on the same device?
Thanks
Yes, you can have two different BES service books (probably even more) on a single device, with a few caveats. I've been doing this for a while with no trouble with two different BES and Exchange. It probably will work for BES/Exchange and BES/GW, but perhaps you'll let us know for sure.

Basically, you'll set up the first account on the handheld as usual -- enterprise activation if you're using 4.0, or a cable sync. When setting up the second account, you'll have to use a cable sync (and also disable the wireless sync on the second BES for that user) and make sure to rename the service book from the default of Desktop to Desktop2, or whatever name you prefer. When you sync, you'll get the second service book and have that second email address available. If you have browsing and MDS, you'll see a second BlackBerry Browser icon too.

You can also throw the Web Client into the whole mess as well, and have two BES accounts and your ISP email as well. And even get your carrier's Internet browser if they provide it. When you compose a message, scroll up to pick the right service book/address (Desktop, Desktop2, Web Client, etc.) to use for that message. Usually the handheld seems smart enough to figure out if you compose a message from scratch for [email address] to use Desktop2, for example. It will always reply using the same account that the message was delivered to. Scroll up when reading a received message to see which account it came to.

The gotchas are that the calendar/PIM syncing will only work for one BES. Your global address book also will only work for that same BES. If you have an app that uses MDS, and you have it available from both BES, you'll usually find that the second one gets used. There can also be some conflicts from IT Policy -- the first BES will be able to control it, not the second one.

All of this isn't officially supported by RIM, but it works pretty well. I've been doing it for a while on a 7230, 7510, 7520, 7100i, and soon an 8700. Just be a little paranoid and make sure your important data is backed up first, and also do a good job educating your user about which address/browser is which.
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Old 02-16-2006, 12:11 AM   #4 (permalink)
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THAT is a HUGE tip. Thank you, I'll be trying that in the morning!
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Old 02-20-2006, 11:29 PM   #5 (permalink)
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Quote:
Originally Posted by xkon
THAT is a HUGE tip. Thank you, I'll be trying that in the morning!
damn... tried it but no dice... I can only get on or the other to work at a time, with the wireless sync off... they do both show up, but are all backwards? Hard to explain
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