02-16-2006, 11:06 PM
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Join Date: Feb 2006
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the first time this happened i re-loaded the OS on the blackberry (yes it is on the bes) when trying to activate i got the uncaught error, once the battery was taken out and put back in the activation completed without any trouble, when loading the back file back onto the handheld i got the second uncaught error, i initially thought it was because of too many msgs but most of our customers using BB's who are on the bes have up about 500 emails in their inbox as well as on the handheld and they have no issues but with this particular handheld it doesnt seem to like having too many emails, i think there was only about 100 emails on his backup file that iw as trying re-load.
The BB is still under warrenty and can be replaced, do you think this is the best option?