Originally Posted by byron
should i do another wipe and reinstall of the OS? would the "soft wipe" make a difference (the one in the settings menu)?
Wiping does not affect the OS. You can reload the OS with Desktop manager / Application Loader - no wipe needed.
Typically, however, this kind of problem is caused by a 3rd party app, and I've also seen a loose SIM cause this problem. Check and make sure it's fully seated.