03-14-2006, 05:50 PM
Join Date: Mar 2006
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| | Contacts Wireless Sync issue
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I have a 8700c that will not give the option to turn on wireless synching for the contacts/address book in a BES environment. I have spent time talking to Cingular and Blackberry support.
We have wiped the handheld at least five times, removed and readded the account back to the BES ran activation numerous times. Deleted service books and undelete the desktop(sync) and still nothing. However when we delete the desktop(sync) and undelete the option appears for about 30secs. The an hour glass shows up and then the option is gone again. However the calendar,tasks and memopad wireless synching work fine.
Any suggestions or help that we haven't already done would be appreciated. Thanks in advance.