Originally Posted by DLH
Are you certain that this is a RIM product? I contacted RIM about the extended battery and they suggested NOT. Mainly because of the drop factor. The tech told me that the 8700 was not designed to carry the extra weight and upon impact with the additional weight the unit was at serious risk. Plus I could find nothing about extended batteries at the RIM site...
On a side note found it outrageous that they charge 17.95 for a users guide
RIM never has the leading edge of their own offerings on their website - historically they are always behind. Maybe you should reference the various threads on this board and get up to speed on whats available.
I can see the product meetings now... "were spending all kinds of time, effort and energy on developing this extended battery for the 8700... whatever you do don't tell people it will work right or God forbid... recommend it!". Sounds like the tech you spoke with had his head up and locked.