Originally Posted by michael5wong
Actually, I did follow the instructions of deleting it and apparently having it resent OTA that were given in the upgrade document. And i still have the problem. I was hoping for some new insight. Sorry for bothering you.
Double check the instructions on the upgrade notes (included here) because there are multiple things to do:
After completing the desktop manager and software handheld upgrades, if you receive an error while accessing your Instant Messaging application, please follow these steps: a) Go into Tools, Settings, and Service Book b) Highlight T-Mobile USA IM Client Application and choose delete from the menu. c) Go back to settings and select Applications d) Highlight the Instant Messaging Application and choose delete from the menu e) Restart your device - the device may prompt you for this step f) Go into Tools, Settings, Host Routing Table g) Choose Register Now from the menu h) A new Instant Messaging application will download over the air. You will know this process is complete when you see the IM icon re-appear on your main screen
If you are still getting the message, please state the error message precisely.
Everyone (on all sides) has to be a wee bit less sensitive.