Originally Posted by estradma
Thanks so much for your help. I was able do the hard reset on my 7290. I went to Options / Security, clicked on password and just selected "Wipe Handheld" option (no need to set a password). Thanks so much !!!!
If password is set by a previous user who has given you the phone after a year in his desk, AND who set a password he can't remember? Do I.....
try ten tries with the wrong password (we can't fail at that!) and hope for the best? I'll have a go!