I wanted to upgrade to an 8700c online but the 8700c wasn't listed. I emailed customer service and received the following response:
This device has been phased out of our product line and is no longer available through Cingular Wireless online sales. Although the 8700c is no longer available online, Cingular online has many other phones from which you may choose if you would like to complete your upgrade at this time. All of our phones have been through over 400 hours of testing to ensure the best quality in equipment for our customers. We have the largest selection of multimedia-capable handsets and a wide variety of camera and video phones. For the latest selection of available phones, visit www.cingular.com
If you would like to purchase a Blackberry 8700c, you have two options:
1. You may visit one of your local Cingular Wireless stores, where a sales representative can demonstrate a variety of phones and features, plus give you the current pricing. The link to our Store Locator is http://www.cingular.com/buy/store_locator
2. You may call our Customer Service department at 1-800-331-0500,
and we can send the phone to you through the mail.