04-06-2006, 10:53 PM
Join Date: Apr 2006
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When you select the ACT! 4.0.2/2000/6.0 translator in Intellisync®, you are unable to click OK or Browse.
The ACTxx (where xx represents the ACT! version) registry key may be corrupt or does not exist.
Verify that the registry key exists. If the key does not exist, create it; if the key exists, recreate it.
Click Start > Run.
Type regedit and click OK to open the Registry Editor.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps and locate the ACTxx registry key.
If the ACTxx registry key does not exist, complete the following steps:
Right-click InstalledApps and select New DWORD Value.
Type ACTxx and press ENTER.
If the ACTxx registry key exists, complete the following steps:
Warning: The following procedure involves modifying the computer registry. This can cause substantial damage to the Microsoft® Windows® operating system. Document and back up the existing registry entries prior to implementing any changes.
Back up the ACTxx registry key and delete the original. For instructions on backing up a registry key, please see the Registry Editor Help Topics.
Create a new ACTxx registry key.
Note: If this resolution fails, re-install ACT! to create the registry key.
Does 4.1sp2 fix this? I also had the same results on another XP machine..