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missing browser icon

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Old 04-07-2006, 03:52 PM   #1 (permalink)
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can someone help me i recently upgraded my blackberry 7100 to 4.1 but cant seem to find my browser icon what can i do to find it?
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Old 04-07-2006, 03:55 PM   #2 (permalink)
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Resend yourself the service books either from your BIS account or from options advanced options Host Routing Table click the wheel and then choose register.
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Running OS 6.0.0.524
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Old 04-09-2006, 02:06 PM   #3 (permalink)
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I had the same situation. Updated by TMO 7105t to 4.1 and am missgin the browser icon. I rollowing the steps outlined above for the Register under HRT but all I got was an email saying my wireless device has been registered with the carrier )(or somehting like that). No browser icon. I removed the battery to do a reset, but still no browser icon. What am I missing?
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Old 04-09-2006, 02:11 PM   #4 (permalink)
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Does the top row of your 7105t show gprs or GPRS?
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Old 04-09-2006, 02:12 PM   #5 (permalink)
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All caps -- GPRS...
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Old 04-09-2006, 02:16 PM   #6 (permalink)
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Have you tried resending your Service Books from BIS (assuming you are on BIS)?

If so, I would call T-Mobile, get through to BlackBerry support and speak to them.
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Old 04-09-2006, 02:18 PM   #7 (permalink)
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I am using BES... I will contact T-Mo, but I was reluctant to do that as I am using the unofficial HK CSL 4.1 release and I would suspect they will say thath that is unsupported.
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Old 04-09-2006, 02:25 PM   #8 (permalink)
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If you are using a BES 3.6, the browser should appear the next time you cradle the BB to a PC connected to your network.

With BES 4.0, it should have reappeared after Enterprise Activation.
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Old 04-09-2006, 02:47 PM   #9 (permalink)
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Can I try the Enterprise Activation again without screwing up anything?

I have little/no control over the BES that supports our BB's...
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Old 04-09-2006, 03:16 PM   #10 (permalink)
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You will need the one time use password.

No offense - but this is why we do not allow our end users to upgrade the OS on their BlackBerry...
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Old 04-09-2006, 03:26 PM   #11 (permalink)
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Wouldn't the user ID and password that it asked for when I did the OS upgrade be the user ID / password I use when I log into the network and outlook?
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Old 04-09-2006, 03:27 PM   #12 (permalink)
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Nope. When you do an Enterprise Activation it uses a password set specifically for that by the BES Administrator.
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Old 04-09-2006, 03:30 PM   #13 (permalink)
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Drats! Now its a call to my BES No-Help Desk...
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Old 04-09-2006, 03:36 PM   #14 (permalink)
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njblackberry?
do u know how i can take off the 507 sign from my blackberry????
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Old 04-09-2006, 03:40 PM   #15 (permalink)
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myblackberryneedshelp - stay in your thread
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Old 04-09-2006, 03:44 PM   #16 (permalink)
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i relly need ure help. my mums cumin home in bout 50 mins.plse!!
im beggin u.
if my mum finds out im dead!!!!!
PLEASE
on my knees
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Old 04-09-2006, 03:45 PM   #17 (permalink)
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If you screwed up your mother's BB then you are in deep trouble. In any event, you better hope she had a backup.
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Old 04-09-2006, 03:46 PM   #18 (permalink)
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she doesnt. do u know how i can fix it???????
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Old 04-09-2006, 03:47 PM   #19 (permalink)
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When she comes home she will. YOU WIPED OUT THE DATA AND PROGRAMS. It is wiped out. We can give you instructions for readding the programs, but you wiped it out.

My 13 year old knows much better than to touch my BlackBerry.

Instructions on how to reload the operating system follow.
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Old 04-09-2006, 03:50 PM   #20 (permalink)
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but do u know how i can actually fix it. il think bout the data n programs later.
thanx ure great help
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