BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-11-2006, 12:19 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Jelly Bean's Avatar
 
Join Date: Jan 2006
Model: torch
Carrier: at&t
Posts: 244
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default my bb says GSM! What happened?

Please Login to Remove!

instead of edge...and I can't use my bb mesenger or send/receive mail. When I try to use the browser it says I am currently not in an area that can handle data...blah blah blah

Did I hit something? I am at home and it has always worked before. Is this a temporary cingular down issue you think?
Any suggestions on what to do?
thanx
Offline  
Old 04-11-2006, 12:25 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Jelly Bean's Avatar
 
Join Date: Jan 2006
Model: torch
Carrier: at&t
Posts: 244
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I turned on off and got edge back (so it says), but still not working right...states data connection refused...guess I will keep tinkering
Offline  
Old 04-11-2006, 12:27 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Jelly Bean's Avatar
 
Join Date: Jan 2006
Model: torch
Carrier: at&t
Posts: 244
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

insufficient network coverage?
blimey
Offline  
Old 04-11-2006, 01:13 AM   #4 (permalink)
BBF Moderator
 
Stinsonddog's Avatar
 
Join Date: Mar 2005
Location: Northern California
Model: 9700
PIN: Agaboobie
Carrier: AT&T
Posts: 5,518
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I keep thinking if I see that eye enough it will blink at me! How are you? Yes sometimes the network fails. Hopefully it will clear up in the am.
__________________
Shortcuts Rule!! Download Link:[Stinsonddog's Blackberry Tips ] GET TORCHED
@ Stinsonddog
Offline  
Old 04-11-2006, 01:20 AM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
Jelly Bean's Avatar
 
Join Date: Jan 2006
Model: torch
Carrier: at&t
Posts: 244
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am ok, (thank you for asking) cept u know what it is like without our berries working right?...enough to drive us bonkers!
That is what I was hoping too, for it to work in am, if not I will place that call to cingular. Good to know at least that this can happen from time to time, thanks for the feedback stinson!
Offline  
Old 04-11-2006, 01:25 AM   #6 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

Quote:
Originally Posted by Jelly Bean
data connection refused
Contact your service provider.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 04-11-2006, 01:42 AM   #7 (permalink)
New Member
 
Millerscave's Avatar
 
Join Date: Jan 2006
Model: 8700c
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had the same problem a few weeks ago. I called Cingular went thru several
people. I talked to a guy told him everything I had done and he told me that
I was more tech savy than he was. He then told me to reload the OS onto the
bb and if that didnt correct the problem that my problem would have to be
handled by Rim, but what ever the problem was it cleared itself up.
Offline  
Old 04-11-2006, 09:14 AM   #8 (permalink)
CrackBerry Addict
 
rpfeffer's Avatar
 
Join Date: Mar 2005
Location: MD
Model: 9650
OS: 5.0.0.699
Carrier: Sprint BES
Posts: 530
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Millerscave
I had the same problem a few weeks ago. I called Cingular went thru several
people. I talked to a guy told him everything I had done and he told me that
I was more tech savy than he was. He then told me to reload the OS onto the
bb and if that didnt correct the problem that my problem would have to be
handled by Rim, but what ever the problem was it cleared itself up.
If a device reboot doesn't clear it, it is related to either network coverage, or an account issue. Most of the time it is just a reset or bad coverage, but on several occasions the data service had been removed from the BB account for some reason and cingular had to re-add it. Regardless, glad you are sorted.
__________________
9650 Bold - Sprint
BES 4.1 SP7
Offline  
Old 04-11-2006, 09:23 AM   #9 (permalink)
CrackBerry Addict
 
johnfromphilly's Avatar
 
Join Date: Nov 2005
Location: SE PA thus the name^^
Model: 9800
PIN: eapple and ham pizza is good
Carrier: AT&T
Posts: 983
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I will point you to a thread in which I had the same problem. I went so long with the GSM-edge-EDGE problem( it would not hold EDGE and after turning wireless off/on it would cycle thru the three service levels then lose EDGE again) that I even had a replacement 8700 sent to me by Cingular. The day it arrived the problem resolved itself.

Here is the thread:
So how about THIS for a problem...

I am not the only one who had this happen and it always seems to clean itself up over time. The overall thinking ended up being that they were doing locxal tower work and it could not hold the EDGE signal.

Good Luck!
__________________
--------------------------------------------
"World Champions. World F---ing Champions"...Chase Utley. As heard by my 6 and 8 year old sons.
Offline  
Old 04-11-2006, 09:23 AM   #10 (permalink)
Thumbs Must Hurt
 
RickCharles's Avatar
 
Join Date: Jan 2006
Model: 9000
Carrier: ATT
Posts: 114
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Someone with more knowledge please correct me if I'm wrong:

GSM = phone service only
gprs = phone service only
GPRS = phone and data service
edge = phone service only
EDGE = phone and high speed data service

If you get just GSM, gprs or edge, sometimes a reboot will solve it.
Offline  
Old 04-11-2006, 09:36 AM   #11 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

Quote:
Originally Posted by RickCharles
Someone with more knowledge please correct me if I'm wrong:

GSM = phone service only
gprs = phone service only
GPRS = phone and data service
edge = phone service only
EDGE = phone and high speed data service

If you get just GSM, gprs or edge, sometimes a reboot will solve it.
You are correct...

Network status indicators from the GSM/GPRS/EDGE networks
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 04-11-2006, 10:36 AM   #12 (permalink)
BBF Veteran
 
coreyg510's Avatar
 
Join Date: Apr 2005
Location: Lost in Translation
Model: 8700c
Carrier: Cingular
Posts: 3,190
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Millerscave
I had the same problem a few weeks ago. I called Cingular went thru several
people. I talked to a guy told him everything I had done and he told me that
I was more tech savy than he was. He then told me to reload the OS onto the
bb and if that didnt correct the problem that my problem would have to be
handled by Rim, but what ever the problem was it cleared itself up.


Yeaa......or he could have just resent your service books. It takes a lot less time
__________________
He's Back....and better than ever!
Offline  
Old 04-11-2006, 11:35 AM   #13 (permalink)
Talking BlackBerry Encyclopedia
 
yunone's Avatar
 
Join Date: Mar 2006
Location: Seattle, WA
Model: 8310
Carrier: ATT
Posts: 265
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by RickCharles
Someone with more knowledge please correct me if I'm wrong:

GSM = phone service only
gprs = phone service only
GPRS = phone and data service
edge = phone service only
EDGE = phone and high speed data service

If you get just GSM, gprs or edge, sometimes a reboot will solve it.




GSM = phone service only
gprs = data attach, not on the RIM network
GPRS = phone, data, RIM network all good
edge = phone and data attach, not on the RIM network
EDGE = phone and data attach, RIM network all good with faster edge speeds
Offline  
Old 04-11-2006, 11:38 AM   #14 (permalink)
Talking BlackBerry Encyclopedia
 
yunone's Avatar
 
Join Date: Mar 2006
Location: Seattle, WA
Model: 8310
Carrier: ATT
Posts: 265
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

this might make more sense



"EDGE" indicates full wireless coverage with high speed data.
"GPRS" must display (GPRS attach) in the upper right hand corner of the display in order to be able to use the data functions on the device, which include PIN messages as well as the browser on the BlackBerry device.
"edge" indicates that the device is attempting to register on the EDGE network, and is still able to place or receive calls as well as send or receive SMS messages.
"gprs" indicates that the device is attempting to register on the GPRS network, and is still able to place or receive calls as well as send or receive SMS messages.
"GSM" indicates that the device is able to make and receive calls as well as send and receive SMS messages.
"X" indicates that the device is not receiving a signal.
"SOS" indicates that the device can place emergency calls only








When the device displays "GPRS" or "EDGE" underneath the signal strength indicator, the data functionality is available in addition to the voice functionality that comes along with the "GSM" status. When the device displays "gprs" the device continues to have the voice functionality that comes along with the "GSM" status.













hope that helps
Offline  
Old 04-11-2006, 11:50 AM   #15 (permalink)
CrackBerry Addict
 
junior1790's Avatar
 
Join Date: Dec 2005
Location: Connecticut
Model: 9700
Carrier: AT&T
Posts: 856
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have been having the same problems for the last 2 days, cingular told me it was due to tower "maintenance" in my area. seems to be better now, i'll see how long it lasts...
Offline  
Old 04-11-2006, 11:58 AM   #16 (permalink)
CrackBerry Addict
 
DuckWingDuck's Avatar
 
Join Date: Feb 2006
Location: Irvine, CA
Model: 8700g
Carrier: TMO
Posts: 810
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Tell cingular to take their maintenance and stick it where the sun don't shine! You should get some free minutes or something out of it.
Offline  
Old 04-11-2006, 12:02 PM   #17 (permalink)
Talking BlackBerry Encyclopedia
 
yunone's Avatar
 
Join Date: Mar 2006
Location: Seattle, WA
Model: 8310
Carrier: ATT
Posts: 265
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by DuckWingDuck
Tell cingular to take their maintenance and stick it where the sun don't shine! You should get some free minutes or something out of it.

when your car breaks down, do you expect the manufacturer to give you a free set of tires?


Lets try being a realist and let us not cry over our gadgets not working.after all, arent we all adults?
Offline  
Old 04-11-2006, 12:06 PM   #18 (permalink)
CrackBerry Addict
 
junior1790's Avatar
 
Join Date: Dec 2005
Location: Connecticut
Model: 9700
Carrier: AT&T
Posts: 856
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by DuckWingDuck
Tell cingular to take their maintenance and stick it where the sun don't shine! You should get some free minutes or something out of it.
I agree Duck we always have to just "take" it, they shoulden't be afraid to throw in a free month of sms or something!!! And my car never breaks down, german enginering makes that possible...
Offline  
Old 04-11-2006, 01:00 PM   #19 (permalink)
Thumbs Must Hurt
 
ebgreen's Avatar
 
Join Date: Jan 2006
Model: 8700
Posts: 160
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
when your car breaks down, do you expect the manufacturer to give you a free set of tires?
Not a valid anology. If you want to use the mechanic analogy, then it would be more accurate to say:

If you have your car repaired and the repairs do not work do you expect a refund?

A service was paid for and not delivered simple as that. I'm sure that there is probably language in the contract that makes Cingular not required to provide compensation, but that doesn't mean that they shouldn't.
Offline  
Old 04-11-2006, 01:03 PM   #20 (permalink)
Talking BlackBerry Encyclopedia
 
yunone's Avatar
 
Join Date: Mar 2006
Location: Seattle, WA
Model: 8310
Carrier: ATT
Posts: 265
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ebgreen
A service was paid for and not delivered simple as that. I'm sure that there is probably language in the contract that makes Cingular not required to provide compensation, but that doesn't mean that they shouldn't.


it means they dont have to, you are right. its in the contract...read it.. live it..love it....or get a new carrier....shit happens, towers go down, devices go bad, i am certainly not going to cry over it and correct peoples bad analogies.....have a better day
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.