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Old 04-11-2006, 11:39 AM   #1 (permalink)
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Default Dear T-Mobile!

Please Login to Remove!

Please remove the IM client from being pushed and installed without my consent. It is really annoying to have my entire handheld lock up for MINUTES and become useless for that short period. And lets not mention the fact that most people would not download and use the utter piece of garbage if it was not forced on them. Not only is it a horrible interface that is fairly slow on communications, but it is also obvious why you would want consumer handhelds to be inundated with an SMS-based IM client - money and greed. Anyhow, for us in the corporate world, it would be really nice not to have this IM client on our handhelds without loading it on our own, if we choose to do so.

Thanks and sincerely,

Jibi
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Old 04-11-2006, 12:16 PM   #2 (permalink)
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Werd! Why waste your text messages when ramble doesn't cost anything to use.
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Old 04-11-2006, 12:45 PM   #3 (permalink)
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My first T-Mobile bill had an extra $70 worth of text messages. Nowhere on the interface does it mention the use of SMS. I WAS a dumb user and thought "well, I have unlimited internet..."

It's sneaky and I don't like it either!
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Old 04-11-2006, 01:44 PM   #4 (permalink)
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Quote:
Originally Posted by zebylong
Nowhere on the interface does it mention the use of SMS.
to their defense, it does come up and state that InstantMessaging is trying to make an SMS connection and asks if you want to accept that firewall connection.

in the early days of the 7100, we were able to switch SMS to transport over GPRS. this stopped working a bit later. word from TMO customer care was that 'billing reasons' dictated the disabling (as opposed to technical reasons). the option, to this day, is still on the handheld to enable SMS over GPRS but it does not work.

after that was disabled, there was officially no reason to use the IM client forcefully provided with the handheld. my biggest gripe with it is not that it uses SMS (although that's pretty crappy) but that it will literally lock your handheld up for a few minutes upon boot/wipe. you have to remove the service book THEN the application and THEN reboot. its not like the damn handheld isn't slow enough as it is, but it gets to the point of stupidity dealing with this IM client. it is available for download for the 7290 and 8700 but not the 7100 - not sure why (aside from the obvious consumer appeal of the device).
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Last edited by jibi : 04-11-2006 at 01:46 PM.
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Old 04-11-2006, 09:10 PM   #5 (permalink)
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Good point. I was so giddy to own a BB, I ignored the dialog content. I can't blame tmobile however, it's my own fault.
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Old 04-11-2006, 10:53 PM   #6 (permalink)
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Quote:
Originally Posted by zebylong
Good point. I was so giddy to own a BB, I ignored the dialog content. I can't blame tmobile however, it's my own fault.
i'm hoping you didn't tell them that and then plead the innocent on the phone - they will usually credit it for you for the first time
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Old 04-11-2006, 11:10 PM   #7 (permalink)
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By the way it does not come standard on here like the 7100, you have to download it...but yes it is the most annoying piece of crap IM I have ever seen...
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Old 04-13-2006, 09:49 AM   #8 (permalink)
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Quote:
Originally Posted by jibi
to their defense, it does come up and state that InstantMessaging is trying to make an SMS connection and asks if you want to accept that firewall connection.

in the early days of the 7100, we were able to switch SMS to transport over GPRS. this stopped working a bit later. word from TMO customer care was that 'billing reasons' dictated the disabling (as opposed to technical reasons). the option, to this day, is still on the handheld to enable SMS over GPRS but it does not work.

after that was disabled, there was officially no reason to use the IM client forcefully provided with the handheld. my biggest gripe with it is not that it uses SMS (although that's pretty crappy) but that it will literally lock your handheld up for a few minutes upon boot/wipe. you have to remove the service book THEN the application and THEN reboot. its not like the damn handheld isn't slow enough as it is, but it gets to the point of stupidity dealing with this IM client. it is available for download for the 7290 and 8700 but not the 7100 - not sure why (aside from the obvious consumer appeal of the device).

Jibi, can you point me to where this download is available on the T-Mo site? I'd like to give it a test run. I greatly appreciate the help.
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Old 04-13-2006, 10:48 AM   #9 (permalink)
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Quote:
Originally Posted by nike30
Jibi, can you point me to where this download is available on the T-Mo site? I'd like to give it a test run. I greatly appreciate the help.
it's not available for download via the site - its pushed to your handheld when you first register onto the network.
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Old 04-13-2006, 10:51 AM   #10 (permalink)
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Must just be applicable to T-MO branded ones....when I registered my unlocked 8700c to the TMO network, no IM Clients were sent OTA.
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