04-12-2006, 09:16 AM
Join Date: Apr 2006
Location: Kuala Lumpur, Malaysia
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| | 7290 hangs when answering calls on handsfree
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I have had a 7290 since last year. Very happy with it except that sometimes when answering calls with the handsfree plugged in, it hangs and emits a whistling sound (it happens with about one out of every 3-4 calls received). It doesn't matter whether I answer it with the button on the handsfree cord, or with the scroll wheel on the BlackBerry - it still happens one out of every 3-4 calls. The whistle sometimes stops after turning the power off and on, but sometimes it doesn't stop until I take the battery out and reboot it. People calling me say they can hear my voice and the whistle, but I can't hear them. When this first started happening I contacted my service provider (Maxis, Malaysia) and they took the unit away but couldn't find anything wrong with it. They said I was the only person in Malaysia with this problem. They replaced the handsfree cord but that didn't make any difference. So in the end they reluctantly replaced the BlackBerry. But my new one still does exactly the same! They wouldn't replace it a second time, still maintaining that I was the only person in the country with this problem. I cannot believe that out of all the BlackBerrys that have been shipped to this country, I have got the only two faulty units. Has anyone else had this problem, and if so were they able to fix it?