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jeffson 04-17-2006 04:46 PM

BB mail shows 181 unread but outlook shows 0 unread

I have an 8700r and running the latest desktop tool. I have this thru our company so I think I am using BES (Blackberry Enterprise Server????). My outlook shows 0 mail are unread and this is CORRECT. I am trying to get my BB show the same thing but I cannot. I have tried to synch wirelessly and with the wire but no go. Is there any settings I need to change so that my BB shows all mails as unread just as my outlook?

d_fisher 04-17-2006 04:53 PM

Open the Message ribbon on your BlackBerry. Highlight the most current date and press the scroll wheel. Select Mark Prior Opened.

cooperpwc 04-17-2006 04:58 PM

Deleted. (d_fisher's answer was better.)

jeffson 04-17-2006 05:45 PM


d_fisher 04-17-2006 05:50 PM

Wirelessly posted (7100t: BlackBerry7100/4.0.2 Profile/MIDP-2.0 Configuration/CLDC-1.1)


Originally Posted by jeffson

Its the messages icon. RIM refers to each icon as a "ribbon".

jeffson 04-17-2006 05:57 PM

Thx very much. that defenately DID IT!! (y)

jeffson 04-24-2006 03:01 PM

Another thing I noticed also. The suggestions you gave worked like magic. However, I noticed that I have to do that everyday on my BB. So that my outlook still shows say 30 READ e-mails but the BB shows them as UNREAD. Is there a way to set the fix you gave me to automatically sych both well? Thx again. (y)

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