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Old 04-17-2006, 05:46 PM   #1 (permalink)
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Question BB mail shows 181 unread but outlook shows 0 unread

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Hello,

I have an 8700r and running the latest desktop tool. I have this thru our company so I think I am using BES (Blackberry Enterprise Server????). My outlook shows 0 mail are unread and this is CORRECT. I am trying to get my BB show the same thing but I cannot. I have tried to synch wirelessly and with the wire but no go. Is there any settings I need to change so that my BB shows all mails as unread just as my outlook?
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Old 04-17-2006, 05:53 PM   #2 (permalink)
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Open the Message ribbon on your BlackBerry. Highlight the most current date and press the scroll wheel. Select Mark Prior Opened.
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Old 04-17-2006, 05:58 PM   #3 (permalink)
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Deleted. (d_fisher's answer was better.)
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Old 04-17-2006, 06:45 PM   #4 (permalink)
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What is the MESSAGE RIBBON?
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Old 04-17-2006, 06:50 PM   #5 (permalink)
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Wirelessly posted (7100t: BlackBerry7100/4.0.2 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Quote:
Originally Posted by jeffson
What is the MESSAGE RIBBON?
Its the messages icon. RIM refers to each icon as a "ribbon".
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Old 04-17-2006, 06:57 PM   #6 (permalink)
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Thx very much. that defenately DID IT!!
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Old 04-24-2006, 04:01 PM   #7 (permalink)
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Hi,
Another thing I noticed also. The suggestions you gave worked like magic. However, I noticed that I have to do that everyday on my BB. So that my outlook still shows say 30 READ e-mails but the BB shows them as UNREAD. Is there a way to set the fix you gave me to automatically sych both well? Thx again.
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