BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-17-2006, 09:53 PM   #1 (permalink)
New Member
 
Join Date: Mar 2006
Model: 7100t
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Rules prevent emails from being sent to BB

Please Login to Remove!

I put a rule in outlook that bascially says "When message arrives from [email address], file it under the "John" folder within Inbox.

Now, my blackberry never recieves these messages from John, but when I go to my Outlook inbox on my computer, they're there under the "John" subfolder.

Why aren't the messages going to my blackberry, are they being filed away before they can get to the inbox? Is there a way i can show all recieved mail on my BB, regardless of where it's filed by rules?

Thanks, any help would be appreciated.
Offline  
Old 04-17-2006, 09:01 PM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Jan 2005
Model: Many
Carrier: Sprint
Posts: 1,475
Post Thanks: 0
Thanked 6 Times in 5 Posts
Default

BB pulls from the Inbox. If, by rule, you have a message auto-filed to a folder it is no longer in the Inbox.
Offline  
Old 04-18-2006, 08:55 AM   #3 (permalink)
CrackBerry Addict
 
justin.culp's Avatar
 
Join Date: Apr 2005
Model: SOLD
Carrier: at&t
Posts: 760
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just close Outlook....problem solved!
__________________
8800 att/cingluar For Sale w/2G MicroSD
http://www.blackberryforums.com/buy-...-cingular.html

Offline  
Old 04-18-2006, 09:43 AM   #4 (permalink)
New Member
 
Join Date: Oct 2005
Location: Atlanta, GA
Model: 8700c
Carrier: att
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

trojan82

Rearrange your Rules...
you can adjust the order in which the rules are processed - I had this same problem.

I now have 2 BB rules - one to redirect to my BB and a 2nd one that moves new messages sent only by me, to the Sent folder (so I can reply directly from my BB - those will go to the Sent folder).

In your case move your John Rule to a slot after your BB rule - that should work.
Additionally, watch out for any rules that end with "Stop Processing Rules" - that will also throw a wrench in the plans...
Offline  
Old 04-18-2006, 09:58 AM   #5 (permalink)
CrackBerry Addict
 
Andi's Avatar
 
Join Date: May 2005
Location: Chicago
Model: 9700
OS: 6.0.0.448
Carrier: T-Mobile
Posts: 549
Post Thanks: 0
Thanked 4 Times in 4 Posts
Default

Just map the BB to get the msgs in the John folder....
Offline  
Old 04-18-2006, 11:55 AM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2005
Location: Brossard, QC
Model: 8830
Carrier: Bell
Posts: 244
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Easiest way is to add the folder

With the Blackberry Desktop Manager :
-> open desktop manager
-> Redirector Settings
-> "Advanced" tab
-> "Choose Folder" button
-> checkmark all folders you want redirected (aka John)
__________________
Francois B

With sufficient thrust, Blackberrys can fly
Offline  
Old 04-19-2006, 11:01 AM   #7 (permalink)
New Member
 
Join Date: Apr 2006
Location: Chicago
Model: 7290
Carrier: T-Mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Right, but in my experience folder redirection does the opposite of what the desktop-based sorting is designed to do- keep the mail out of your Inbox and pre-sort it for the right folders. If you use redirection, the BB will sync it and you can see it in the proper folder, but it'll also be cluttering up your BB Inbox.

I'm a Notes/Domino/BES user that wants what I think should be pretty simple: a function that allows me to use folder redirection to get the pre-sorted mail in my Notes Inbox subfolders down to the BB, available when I browse to those subfolders on the BB. I do *not*, however, want those filtered messages in my BB Inbox. From my testing, it seems to be all or nothing- Inbox clutter or No Messages when browsing to the subfolders.

I'm sort of surprised this isn't a more common gripe. Either I'm missing something here or people don't use rules at their desktop Inboxes all that often. Users here leverage them pretty extensively, and would like to see the subfolders on the BB when necessary. In particular, being able to browse the SPAM folder on the road would be helpful. We don't get that many false positives, but if we ever did and a user was out of the office, they'd be SOL with the current folder redirection setup, unless they wanted to effectively lift the usefulness of the spam filter by clogging up the Inbox with all of the tagged emails.
Offline  
Old 05-05-2006, 03:34 AM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2005
Location: PARIS in France
Model: 8820
Carrier: Orange
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I m not sure that "just close your outlook" solve your problem , the rules work on the exchange server (the mailbox is an exchange server box).. so the mail cannot still be receive on the blackberry !
Offline  
Old 05-05-2006, 08:29 AM   #9 (permalink)
CrackBerry Addict
 
justin.culp's Avatar
 
Join Date: Apr 2005
Model: SOLD
Carrier: at&t
Posts: 760
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by stouf
I m not sure that "just close your outlook" solve your problem , the rules work on the exchange server (the mailbox is an exchange server box).. so the mail cannot still be receive on the blackberry !
Go into your rules and make sure they are just client side rules (they will only run when Outlook is open). To do this, go into the rules, edit rules, then on one of the screens there is a checkbox that says 'on this computer only'. Check that....that rule is now client side and will only work when outlook is open.
__________________
8800 att/cingluar For Sale w/2G MicroSD
http://www.blackberryforums.com/buy-...-cingular.html

Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.