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Old 04-18-2006, 08:12 AM   #1 (permalink)
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Default Not getting emails when laptop is turned off?

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Anyone know why my boss would stop getting emails on his blackberry when he logs off his laptop?

Thanks,
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Old 04-18-2006, 08:24 AM   #2 (permalink)
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Is he using the Desktop Redirector?
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Old 04-18-2006, 08:26 AM   #3 (permalink)
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Yes he is
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Old 04-18-2006, 08:29 AM   #4 (permalink)
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Well, the Desktop Redirector can only redirect e-mail when the laptop is turned on, connected to the corporate network, with the redirector running...

That's one of the limitations..

If he turned his laptop off, it won't redirect. It can't redirect.

May I suggest you read the Sticky Thread FAQ on the different ways of getting e-mail to your BlackBerry. A BES (or hosted BES) solution may work best for you.
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Old 04-18-2006, 08:40 AM   #5 (permalink)
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Cool. Thanks for the help.
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