04-18-2006, 08:29 AM
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Post Thanks: 32
Thanked 454 Times in 390 Posts
Well, the Desktop Redirector can only redirect e-mail when the laptop is turned on, connected to the corporate network, with the redirector running...
That's one of the limitations..
If he turned his laptop off, it won't redirect. It can't redirect.
May I suggest you read the Sticky Thread FAQ on the different ways of getting e-mail to your BlackBerry. A BES (or hosted BES) solution may work best for you.