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Old 04-18-2006, 09:30 AM   #1 (permalink)
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Default Sync problems

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OK, I have v4.0.2.32 on my 7100t, 4.1.0.8 desktop software, trying to sync to Lotus 7.0.1. I have patched the desktop software as indicated on blackberry.com, but I can only get the device to sync once. After that, it hangs up in trying to sync the Notes calendar. Any ideas?
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Old 04-18-2006, 09:46 AM   #2 (permalink)
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I think I found the answer on my own from RIM's knowledge base...

Problem

The calendar on the BlackBerry wireless device is set to synchronize with the Lotus Notes calendar using the Lotus Notes 5.0/6.0/6.5 translator in Intellisync (see Additional Information). The first time the device is synchronized, everything works properly. The second time it is synchronized, BlackBerry Desktop Manager stops responding or Lotus Notes shuts down and displays a NSD Is Running error.
Cause

There is an issue with the SDK 5.3.4 Notes Connector.
Workaround

Contact your service provider.

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.


Oh goody. Anyone get a good answer from their provider on this?
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Old 04-19-2006, 05:45 PM   #3 (permalink)
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Pylon,

I just got my 7105T last night, and I have the same issues. I have not contacted TMo yet, but the quick fix I found is:

- setup intellisync to do only a one way on the calendar sync (either export, or import). The hard part is to make sure that whichever source is the 'master', is the one that was updated last. At the end of the day it's not too much of a pain to do it this way, just a little more cumbersome.

I personally found myself forced to switch from a Treo 650 because of problems with syncing with LN 6.5. I gotta tell you, just the fact that it works, to a certain degree, is such a blessing! =)

Please let me know if you find out anything new.

Hope it helps

-> just a newbie
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Old 04-24-2006, 01:46 PM   #4 (permalink)
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Quote:
Originally Posted by Pylon
I think I found the answer on my own from RIM's knowledge base...

Problem

The calendar on the BlackBerry wireless device is set to synchronize with the Lotus Notes calendar using the Lotus Notes 5.0/6.0/6.5 translator in Intellisync (see Additional Information). The first time the device is synchronized, everything works properly. The second time it is synchronized, BlackBerry Desktop Manager stops responding or Lotus Notes shuts down and displays a NSD Is Running error.
Cause

There is an issue with the SDK 5.3.4 Notes Connector.
Workaround

Contact your service provider.

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.


Oh goody. Anyone get a good answer from their provider on this?
Hi Pylon!

Following up to last week's message, wanted to give you an update. I upgraded to teh Hong Kong CLS 4.1 handheld OS, and also the 4.1 desktop software. It seems that the BB now syncs without problems with Lotus 6.5, both ways.

Hope this helps!
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