04-18-2006, 11:44 PM
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| | Newbie - Transaction Error - Bad Format - 7290
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My company released BB 7290's to many of us a few weeks back. After initial setup, everything seemed to be going well. Somehow, last week, I started not being able to send or reply to e-mails, but I can receive them with no problem!! I do not know if I mistakenly turned a feature on or off, and as a newbie user, have exhausted all options that I can think of within the BB or the desktop software.
When I compose an e-mail, and I try to send it, SEND is not an option in the header. If I try to reply to an e-mail, it gets sent back with a red "X", with the message status: Transaction error - Bad Format.
Has anyone else run into this before? I tried to search this in the threads for a half an hour, with no results. Any help would be greatly appreciated.
Rob in Chicago