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Old 05-08-2006, 02:55 PM   #1 (permalink)
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Talking Exchange Mail to Blackberry (shows read)

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Hello...

I recently implemented an Exchange 2003 Server and have several users on various flavors of the Blackberry. I have setup their exchange accounts on the Blackberry site and all is well with the basic functions.

The problem I am having is that when an email is sent to a user with a Blackberry the email arrives in Outlook (Exchange) as unread. The moment that the blackberry site sends the email the mail is then shown as read on the Outlook Client though it has not been opened or viewed.

I have checked everything I can think of on the Exchange box, the Blackberry account, the Blackberry's themselves. No luck....

Does anyone have a solution.

Thanks for any help you can give.

John
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Old 05-08-2006, 03:29 PM   #2 (permalink)
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this KB article should help

http://www.blackberry.com/knowledgec...45355&vernum=7
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