05-10-2006, 03:29 AM
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I have setup 5 8700V handsets to use BES 4, attached to our Exchange 2003 SP2 server, and everything appears to work fine, however, when you start moving, deleting and filing mail on your Outlook 2003 mailbox, the messages are still staying on the handheld.
Wireless reconcil is enabled, and even using the latest Desktop Manager, which goes through all the motions of synching everything, the messages still stay. Voda support got me to remove the Desktop Sync service book, and then flag the account on BES Manager to re-send all service books, and talked me through on my handset -- very briefly it worked partially, and now i am back to square one. Biggest problem, is fixing the other handsets, as our directors get a lot of mail, and its stuck on the handset (do not want to have to delete it all manually).
Any ideas whats going on, and why the messages are not moving/deleting???
Last edited by Mogsy : 05-10-2006 at 03:59 AM.