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05-11-2006, 10:41 AM
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#1 (permalink)
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Join Date: Apr 2005 Location: LA Model: 9000 Carrier: AT&T
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|  T-Mobile 8700g problems
Please Login to Remove! Hi all,
i switched from a bb 7290 to a brand new 8700g last week and i have been having the following issue:
every night i leave it on quiet, either cherging or not.
In the morning in go to check my msgs and i usually don't have any, while i do have email in my computer...
If i reset the handheld or turn off/on the wireless network , i then receive all the backed up email and PINs from the past night.
This happens EVERY nght!!!
It's driving me crazy, since i never had this issue with my 7290.
i have the latest T-mobile operative system on it....didn't upgrade it and didn't do anything to it besides installing some applications(Ramble,BB yahoo messenger,OZ msnger, BB messenger , google maps, which are all OFF at night time)
Thanks in advance for your help!
A>
Last edited by phoneorpda : 05-11-2006 at 10:46 AM.
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05-11-2006, 10:50 AM
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#2 (permalink)
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Join Date: Mar 2005 Location: Northern California Model: 9700 PIN: Agaboobie Carrier: AT&T
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Wirelessly posted (8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
Are you getting EDGE as a network reading? | | Offline
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05-11-2006, 10:54 AM
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#3 (permalink)
| | Knows Where the Search Button Is
Join Date: Apr 2005 Location: LA Model: 9000 Carrier: AT&T
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Quote: |
Originally Posted by Stinsonddog Wirelessly posted (8700c: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
Are you getting EDGE as a network reading? |
Yup, EDGE, capital letters.
A> | | Offline
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05-11-2006, 11:23 AM
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#4 (permalink)
| | Knows Where the Search Button Is
Join Date: May 2006 Model: 8700g
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I have had this same problem about 4 times since I purchased it April 17. I have EDGE all the time and yet my e-mail don't come in nor does my browser work. I go to T-Mobile and send myself Service Books and nothing, only the next morning I get all my backed up e-mail and Service Books. Even with re-setting the phone and turning off/on the radio I still don't get a single thing. I called T-Mo about this but I get the "we're doing maintance/work on that area". Sucks... It mainly happens at night and comes back in the morning. It's happenned twice during the day. Once it was out from Friday afternoon until the next Sunday afternoon. | | Offline
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05-11-2006, 11:25 AM
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#5 (permalink)
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Join Date: Apr 2005 Location: LA Model: 9000 Carrier: AT&T
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That sounds about right.
Where are you located?
A> Quote: |
Originally Posted by Ms. Mavis I have had this same problem about 4 times since I purchased it April 17. I have EDGE all the time and yet my e-mail don't come in nor does my browser work. I go to T-Mobile and send myself Service Books and nothing, only the next morning I get all my backed up e-mail and Service Books. Even with re-setting the phone and turning off/on the radio I still don't get a single thing. I called T-Mo about this but I get the "we're doing maintance/work on that area". Sucks... It mainly happens at night and comes back in the morning. It's happenned twice during the day. Once it was out from Friday afternoon until the next Sunday afternoon. | | | Offline
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05-11-2006, 12:50 PM
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#6 (permalink)
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Join Date: May 2006 Model: 8700g
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I'm in Germantown, Maryland. When these 'downtimes' happen my phone works fine and my SMS/MMS works fine too. | | Offline
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05-11-2006, 01:26 PM
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#7 (permalink)
| | Thumbs Must Hurt
Join Date: Jan 2006 Location: Orlando, FL Model: 7520 PIN: 400BD897 Carrier: Nextel
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I'm having a different problems with my 8700g... Sometimes when I plug it into my car charger it will just shut off and won't turn back on until I pull the battery out and put it back in. Other times when I am on a phone call it will just randomly reset. I'm close to calling T-Mobile and asking for a different one as I haven't had this one for a full month and it's already giving me these problems?? Any ideas on what could fix it short of getting a replacement??
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05-11-2006, 01:37 PM
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#8 (permalink)
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Join Date: Apr 2005 Location: LA Model: 9000 Carrier: AT&T
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Yeah, i think it has to do wit hthe BB service.
i will call them and make sure it's not an 8700g problem, if it happens again.
will keep you udated.
A> Quote: |
Originally Posted by Ms. Mavis I'm in Germantown, Maryland. When these 'downtimes' happen my phone works fine and my SMS/MMS works fine too. | | | Offline
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05-11-2006, 02:12 PM
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#9 (permalink)
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Join Date: Mar 2005 Location: San Francisco Model: Bold Carrier: ATT
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Im having the same problems today. I have reset the device and nothing. This is very annoying. | | Offline
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05-11-2006, 02:31 PM
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#10 (permalink)
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Join Date: Mar 2006 Model: 8700c
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I am having the same issue, I called T-mobile and for some reason I had been kicked off the data network and they had to reset me. It has happened twice now, usually on weekends when I have longer periods where I don't receive an email. | | Offline
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05-11-2006, 02:42 PM
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#11 (permalink)
| | Knows Where the Search Button Is
Join Date: May 2006 Model: 8700g
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I think it may be the EDGE network. I had my 7230 for 2 years and never had this problem, but then again it ran on the GPRS. Or it could be the unit, seeing how there are only a handful of us that are experiencing this problem. Althogh I'm SOL when it comes to exchanging my unit>>>that's because I super-glued the battery cover on. It was rattling at first, then the business cards helped but due to me taking off my battery out so much due to this problem, broke off the tabs that keep the cover on. I will tell you that my 8700 is nice and tightly fitted. | | Offline
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05-11-2006, 02:47 PM
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#12 (permalink)
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Join Date: Apr 2005 Location: LA Model: 9000 Carrier: AT&T
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Yeah, i was thinking it might have to do with EDGE myself.
My 7290 never had issues like this before.Not even my 7100.
Gotta love it.
A> Quote: |
Originally Posted by Ms. Mavis I think it may be the EDGE network. I had my 7230 for 2 years and never had this problem, but then again it ran on the GPRS. Or it could be the unit, seeing how there are only a handful of us that are experiencing this problem. Althogh I'm SOL when it comes to exchanging my unit>>>that's because I super-glued the battery cover on. It was rattling at first, then the business cards helped but due to me taking off my battery out so much due to this problem, broke off the tabs that keep the cover on. I will tell you that my 8700 is nice and tightly fitted. | | | Offline
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05-11-2006, 03:27 PM
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#13 (permalink)
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Join Date: May 2005 Location: DC area Model: 8520 Carrier: TMO
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
I'm in Maryland also but have not noticed any problems since the first week I got my 8700g.
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05-11-2006, 04:11 PM
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#14 (permalink)
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Join Date: Jan 2006 Location: California Model: Tour Carrier: Verizon
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I'm on the opposite coast in california and i'm having a problem with PINs and email and not getting them till i hit reconcile...
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05-11-2006, 04:22 PM
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#15 (permalink)
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Join Date: Mar 2005 Location: San Francisco Model: Bold Carrier: ATT
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I just put my tmobile sim in my 7230 and its fine. I also put a cingular BB sim in my unlocked 8700 and its fine but when I have the tmo sim in the 8700 the email and data is not working today at all. | | Offline
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05-11-2006, 09:29 PM
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#16 (permalink)
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Join Date: Apr 2006 Location: Atlanta,GA Model: 8800c Carrier: AT&T
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My problem with the 8700g is that when I am away from my phone and I recieve a text, the red light only blinks for about 10min then turns back green. Isnt it suppose to stay red until you view the alert? I have missed alot of important text because of this issue, any info? Thanks | | Offline
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05-11-2006, 09:53 PM
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#17 (permalink)
| | Thumbs Must Hurt
Join Date: Oct 2005 Location: Atlanta Model: G1 Carrier: T-Mobile
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The status light on my 7105 also turns green after a while even though I have a new message. Thought that was a little strange.... Red for a new message, then switches to green even though the message has not been checked... Whatever... 
__________________  WAINE06 | | Offline
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05-11-2006, 10:09 PM
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#18 (permalink)
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Join Date: Mar 2005 Location: Colorado Model: 8310 Carrier: AT&T
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Hmm. I've had my 8700 for a week and get my usual "junk mail" in the morning. I have to keep an eye on that before the 14 days is up. yeah, I'm still trying it out before I stick with it past the 14th day. | | Offline
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05-12-2006, 05:38 AM
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#19 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
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Quote: |
Originally Posted by kawonuga My problem with the 8700g is that when I am away from my phone and I recieve a text, the red light only blinks for about 10min then turns back green. Isnt it suppose to stay red until you view the alert? I have missed alot of important text because of this issue, any info? Thanks | Quote: |
Originally Posted by waine06 The status light on my 7105 also turns green after a while even though I have a new message. Thought that was a little strange.... Red for a new message, then switches to green even though the message has not been checked... Whatever... | That's normal behavior. It turns red for a few minutes - and then goes back to normal behavior. | | Offline
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05-12-2006, 09:44 AM
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#20 (permalink)
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I have teh same problem every so often on the 8700g where I do not get my email unless I take the battery out and put it back in. Go figure. | | Offline
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