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Old 05-11-2006, 06:33 PM   #1 (permalink)
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Exclamation 8700g Reboot, Crash, and Volume Issues

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(Yes, I did a search first, but didn't see anything on these topics.)

Hi,

Just got a 8700g. So far, I like it. The screen is great and it is fast (both CPU and EDGE).

However, there are a few problems that I can't seem to find a solution for

(1) The unit reboots (for no valid reason) about 6 times a day. Most of the time it just reboots when I'm typing (E-mail, enterting something in the calendar, or browsing the web). No real pattern there. One or twice it went to a "death" screen that said JVM Error 200. I even did a full wipe on the unit (brainwash) but that didn't solve the problem. (Using TMO v4.1.0.284.)

(2) The volume is way too loud. Not from the phone ear piece, but the speaker(phone). The lowest speakerphone volume is too loud (when I'm in a quiet location like my home) as well as the notices (set in profiles). I've got "Messages in Normal" set to "Notifier_Crystal" at "Low" volume. But even this is way too loud. Any ideas?

(3) I should know the answer to this, but can't remember... is there any way to get rid of the other browser garbage? When I click on Blackberry Browser I see T-Zones Links, Web Links, T-zones (yes, twice, but has the word "Links" after it), and finally BlackBerry Bookmarks (which is the only one I want to see).

Thanks!
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Old 05-11-2006, 06:39 PM   #2 (permalink)
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Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

The BB OS is rock solid! If you are having reboot issues you either have a corrupt install or an aftermarket software that is corrupt. If you are proficient with BB do a -usb wipe via javaloader and reinstall the OS.

As far as the browser bookmarks you can't change it.

I hope this was at least a little helpful.
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Old 05-11-2006, 06:48 PM   #3 (permalink)
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That is what I thought too (solid as a rock). I had the 7230 and 7290 before this and no such problems...

The only 3rd party software I have installed is Google Mobile Maps. Maybe I'll kill that and see what happens... and then if needed do an overinstall of the OS.

Thank you for your input.
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Old 05-11-2006, 06:50 PM   #4 (permalink)
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Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Ya no problem! I have never seen a BB crash like a Treo so you might have a corrupt OS...

Good luck!
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Old 05-11-2006, 07:05 PM   #5 (permalink)
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exchange it
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Old 05-11-2006, 07:07 PM   #6 (permalink)
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Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Why exchange a unit for something that can be corrected? That's why prices are so high already. If it can be fixed I see no reason to exchange the unit.
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Old 05-11-2006, 07:38 PM   #7 (permalink)
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I'll try and brainwash it tomorrow... and see what happens.

It'll be interesting to see if the volume problem is tied to the OS re-install.

Once again, thank you for your help.
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Old 05-11-2006, 07:44 PM   #8 (permalink)
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Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

The volune on the 8700 is WAY louder than the 'silent' 7290. I have my 8700 set to medium and its still much louder than the 7290 was on loud!
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Old 05-11-2006, 07:48 PM   #9 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I think the volume will be loud even if you wipe the and reinstall the OS, I think they're making up for the ultra quiet speaker on the first 8700c. If a full wipe and reinstall doesn't work, I wouldn't wait a single day to bring it back and exchange it. RIM has to guarantee it's product and from what it sounds like, you just got one bad apple. I haven't had any problem like that with my 8700g. Good luck.
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Old 05-11-2006, 09:32 PM   #10 (permalink)
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Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

I agree. Did anyone write v
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Old 05-11-2006, 09:53 PM   #11 (permalink)
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For your browser, just start typing the letters of the page you want and it will jump to that. See my tips doc. Carefully name your bookmarks and you will be pretty quick at getting to them.
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Old 05-11-2006, 10:14 PM   #12 (permalink)
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Quote:
Originally Posted by LunkHead
Wirelessly posted (BlackBerry 8700g: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Why exchange a unit for something that can be corrected? That's why prices are so high already. If it can be fixed I see no reason to exchange the unit.
Prices of current devices are not "already high" because people exchange devices that do not work as the manufacturer intended.
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Old 05-11-2006, 11:39 PM   #13 (permalink)
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Quote:
Originally Posted by whoscalling
Prices of current devices are not "already high" because people exchange devices that do not work as the manufacturer intended.
I second that.
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