It gets worse and here's why
1) Do an OS wipe and restore (OS only, no data)
2) Enterprise activate the device
3) Open the Password keeper
4) Do you remember the previoius password(s) you had before the current one?
You had better, or it's curtains for you....you can't get into the Password Keeper until you enter the previous pasword(s). The only way around this is to restore from a backup and then you will be able to delete the previous passwords (even if you don't know them) until it finally asks you for the current password...if you had changed your password say, 7 times...you have to go through the process of deleting them one by one, till you get to the current one. Bell has been unable to help me with this, and RIM as well...idiots. Done this lke 50 times...still not found a better or proper solution...