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Old 05-15-2006, 09:15 AM   #1 (permalink)
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Default 7130E issue

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I've got several 7130E's in an enterprise and they are not showing wireless synchronization under the options of the Address book, Calendar, Memo pad or tasks. I have upgraded the software to the latest 4.1 but still do not have these options. It is not this way for all of them just a few. Any ideas?
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Old 05-15-2006, 09:46 AM   #2 (permalink)
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I have seen this before as well. Normally, I delete and undelete the Desktop [CMIME] service book. If this doesn't help, I wipe the BlackBerry and reactivate. Finally, if all else fails, I delete and recreate the BES account.
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Old 05-15-2006, 09:48 AM   #3 (permalink)
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cool, thanks for the ideas. Will post findings
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Old 05-22-2006, 08:04 AM   #4 (permalink)
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Not complete in my findings but the deleting and undelting the Desktop Service book helped two but not all. Will post more as i go through.
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Old 05-22-2006, 10:30 AM   #5 (permalink)
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Fingers crossed. Last two (3 including mine) re-creating the accounts on the BES fixed the issue. YEAH!!
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