I have a 8700c cingular BB and even though I have read all my email messages there is an icon on my home screen showing one email unread. I have tried removing the battery and have also cleared the logs by alt+lglg command. How do i remove the 1 read email message from my home screen.
I got an email.
And then went to it again in the saved folder and marked it "Unread".
Then I go the "You've got mail" icon on my homescreen. I could not figure it out because there was not any email in my mailbox. It took me a while to remember that I had that "unread" email in my Saved Mailbox.
I just had the same problem. I'd call the voice mail and there would be no message. So I called from a landline and left a message to myself. I then called voice mail and deleted the message after I listened to it, and to my surprise the icon dissapeared.