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Old 05-20-2006, 02:00 PM   #1 (permalink)
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Default 8700c showing 1 email icon on home screen

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I have a 8700c cingular BB and even though I have read all my email messages there is an icon on my home screen showing one email unread. I have tried removing the battery and have also cleared the logs by alt+lglg command. How do i remove the 1 read email message from my home screen.
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Old 05-20-2006, 06:13 PM   #2 (permalink)
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any suggestions? or is this already been addressed in some other posts?
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Old 05-20-2006, 06:40 PM   #3 (permalink)
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Try removing the battery, waiting 30 seconds and putting it back in (i.e. a reboot). It usually solves the problem.
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Old 05-20-2006, 06:45 PM   #4 (permalink)
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Might it be a SMS message?
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Old 05-20-2006, 08:38 PM   #5 (permalink)
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Hmm - try selecting todays's date and doing a "Mark Prior Opened" ?

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Old 05-21-2006, 12:29 PM   #6 (permalink)
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This happened to me before.


I got an email.
Read it.
Saved it.
And then went to it again in the saved folder and marked it "Unread".

Then I go the "You've got mail" icon on my homescreen. I could not figure it out because there was not any email in my mailbox. It took me a while to remember that I had that "unread" email in my Saved Mailbox.
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Old 05-21-2006, 01:29 PM   #7 (permalink)
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Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

It does sound like its a saved "unread" email. Also check to see if you have any SMS messages.
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Old 05-21-2006, 02:06 PM   #8 (permalink)
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I just had the same problem. I'd call the voice mail and there would be no message. So I called from a landline and left a message to myself. I then called voice mail and deleted the message after I listened to it, and to my surprise the icon dissapeared.
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Old 05-21-2006, 02:27 PM   #9 (permalink)
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oops..i have one unread saved email..thank you Airmark1.
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Old 05-21-2006, 03:51 PM   #10 (permalink)
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Quote:
Originally Posted by kuttakamina
oops..i have one unread saved email..thank you Airmark1.

You're welcome. Happy to help.
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