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Old 05-29-2006, 12:20 PM   #1 (permalink)
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Unhappy Email Notification on 7130e Not Working Consistently

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I have 3 Pop Accounts that I have successfully set up on my Blackberry, together with my Blackberry Account. All 3 Pop Accounts are downloaded to my Outlook Inbox. The inconsistency ocurrs during notification that I have new mail. Sometimes it works, but most times it does not.

I was under the impression that ALL mail coming into my Outlook Inbox would get pushed to my Blackberry, and that the 7130e would vibrate, in or out of the holster, and alert me to their arrival.

Am I missing a setting somewhere... perhaps in my account setup's? I looked, but saw nothing specific to notification.

Thanks for your help.


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Old 05-29-2006, 03:05 PM   #2 (permalink)
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Wirelessly posted (VZW 7130e: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7130e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Are you using Mail Connector via BIS? If not, then you shouldn't receive alerts via Outlook. There's no way to do that. Unless I'm missing something in your explanation.
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Old 05-29-2006, 05:51 PM   #3 (permalink)
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If you are using BIS 2.0 for your POP accounts and having Outlook poll the same accounts, you will need to "leave a copy" on the server (configured in the Advanced section of Outlook).
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Old 05-29-2006, 07:11 PM   #4 (permalink)
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Quote:
Originally Posted by whsbuss
If you are using BIS 2.0 for your POP accounts and having Outlook poll the same accounts, you will need to "leave a copy" on the server (configured in the Advanced section of Outlook).
Ah, now that makes sense, and would probably explain the inconsistency. I thought with true 'push' Email that the nanosecond the message hit the Server, my Blackberry would pick it up first, regardless of how often Outlook was polling the Servers. Do you know how often my Blackberry would poll the Servers?

I have set all 3 Accounts so that the messages are kept on the Server, and I will download them every night to clear the Server's off. Thanks for your help.
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Old 05-29-2006, 07:23 PM   #5 (permalink)
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Quote:
Originally Posted by gdpmumin
Wirelessly posted (VZW 7130e: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7130e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Are you using Mail Connector via BIS? If not, then you shouldn't receive alerts via Outlook. There's no way to do that. Unless I'm missing something in your explanation.
Sorry, it was my lousy explanation I think. Another Poster suggested leaving the messages on the Server...probably thinking that Outlook would poll the Server and download the message before my 7130e had a chance to.

BTW, how do I determine which version of BIS I have? I looked but could find no direct reference to BIS versions.

Appreciate your help... Thanks for the response.
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Old 05-29-2006, 07:45 PM   #6 (permalink)
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Wirelessly posted (VZW 7130e: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry7130e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

If you see messages in a web interface inbox, you have the older version. Its color scheme is usually yellow and white. The new BIS 2.0 does not have an inbox and its color scheme is blue and white. BIS polls roughly every 15 minutes. Sometimes it's a little less than that I've found.
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Old 05-30-2006, 09:45 PM   #7 (permalink)
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Quote:
Originally Posted by Nickster248
Ah, now that makes sense, and would probably explain the inconsistency. I thought with true 'push' Email that the nanosecond the message hit the Server, my Blackberry would pick it up first, regardless of how often Outlook was polling the Servers. Do you know how often my Blackberry would poll the Servers?
BIS polls, BES 'pushes'. For my polled email I have a ~10m delay at worst so it must be somewhere around there. I can't find where it's stated on the Verizon/RIM BIS site though. -Pk
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Old 05-31-2006, 08:45 AM   #8 (permalink)
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Quote:
Originally Posted by packetknife
BIS polls, BES 'pushes'. For my polled email I have a ~10m delay at worst so it must be somewhere around there. I can't find where it's stated on the Verizon/RIM BIS site though. -Pk
Hmmmm? I thought a Blackberry did not have to 'poll' a Server... it was a direct connection, so the instant a message arrived on a Server, it would immediately be 'pushed' to your Blackberry. Perhaps I'm wrong there.
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Old 05-31-2006, 10:09 AM   #9 (permalink)
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Quote:
Originally Posted by Nickster248
Hmmmm? I thought a Blackberry did not have to 'poll' a Server... it was a direct connection, so the instant a message arrived on a Server, it would immediately be 'pushed' to your Blackberry. Perhaps I'm wrong there.
The BB is capable of both methods. You can set up your BIS in such a way that it either polls your external mail servers for messages every 15 minutes or so. Or, you can have those external mail servers forward your e-mail to your BIS address, in which case delivery is instantaneous. Also, BES delivery is instantaneous (well, usually). You can use both BIS and BES concurrently, having, for example, a work BES account and several personal accounts set up through BIS. So it is possible to have both pull and push e-mail active on your BB at the same time.
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