BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-30-2006, 08:59 AM   #1 (permalink)
New Member
 
Join Date: May 2006
Model: 7100v
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Problem with data access on 7100v

Please Login to Remove!

Hi everybody.

My father-in-law just gave me an BB 7100v (from vodafone).

I already have a suscription with a french provider (SFR), and I would like to use it with my BB.

When I turn wireless on, I find my GSM network, but the data connexion is refused.

I Asked the SFR call center to have a solution, but they explained to me I must have the "live!" vodafone icon to configure my data access; but I don't have this icon.

I already got information like IP address, port or APN, but I don't know how to have this icon.

Could anybody help me?

Thanks in advance.

PS : Excuse me for my english, it isn't my mother language.
Offline  
Old 05-30-2006, 09:09 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

You MUST have a BlackBerry Data Plan on your account for it to work. Without a BlackBerry Data Plan all you can get is voice and SMS, and it will show the Data Connection Refused error message.
Offline  
Old 05-30-2006, 09:17 AM   #3 (permalink)
New Member
 
Join Date: May 2006
Model: 7100v
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I really sorry, but I'm a newbie with BB, and I don't what Data Plan means.

For information, I have a data access in GPRS from my provider with my old mobile phone (bought in a SFR pack, and preconfigurated by SFR).

Can I find somewhere a firmware with this icon?

Thanks NJBlackBerry for your quick answer.
Offline  
Old 05-30-2006, 09:25 AM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

There is a special data plan that you must have for the BlackBerry. Other data plans or GPRS plans do not work with a BlackBerry. You must call SFR and tell them you want a BlackBerry Data Plan (that's the name of it). It will cost extra.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.