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Old 06-07-2006, 06:20 AM   #1 (permalink)
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Default PAM with sprint 7130e?

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I just got my 7130e yesterday... And I have to say that I am very pleased with it.

Though, I am having a problem with the phone as modem feature. When I connect my phone via USB, the sprint connection manager says "connecting" and it shows the signal indicator next to it. After a few seconds, I see a message at the top tat says "modem mode enabled" and I totally lose evdo service. It goes right back to 1x. Then after a few seconds i get evdo back, and the process repeats.

Anyone have any ideas?
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Old 06-07-2006, 09:39 AM   #2 (permalink)
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I had this issue on mine. You need to ensure that you have called Sprint BlackBerry support (don't bother with CS) to get your account provisioned. The device is so new that Sprint store reps don't know how to provision the free PAM add-on. I double-checked with the BlackBerry support rep that this was not the $40 PAM add-on, and he said no, this is a free line-item that has to be on your account for it to work. You pay for the access in the $40 BlackBerry Unl.

http://blackberryforums.com/showthre...749#post254749
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Old 06-07-2006, 12:22 PM   #3 (permalink)
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haha i tried to search but i guess i used all the wrong keywords because i only got 2 results. i got it all taken care of though..

youre right about the sprint rep's though.... they must not know a lot. i didnt even think it was possible but one of the people i was talking to set me up for a sprint vision plan. you know... the $15 monthly data plans. i got the same features as i would with a regular bb data plan. evdo, email, web browsing... and i was told that i was paying only $15 for it... i would have kept it that way, but i needed the tethering... so i had to call and get it straightened out.
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Old 06-07-2006, 01:07 PM   #4 (permalink)
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But you wouldn't have gotten the BB service books, so nothing would have worked on the device.
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Old 06-07-2006, 08:29 PM   #5 (permalink)
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Quote:
Originally Posted by zarza
But you wouldn't have gotten the BB service books, so nothing would have worked on the device.

oh no no no.... i had all the service books. dont ask me how, but i had them all. the email services, the bb browsing book, provisioning, bbmessenger. i honestly dont know how.
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Old 06-07-2006, 10:42 PM   #6 (permalink)
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Quote:
Originally Posted by bcrowie
oh no no no.... i had all the service books. dont ask me how, but i had them all. the email services, the bb browsing book, provisioning, bbmessenger. i honestly dont know how.
Must have been previously owned and not wiped... That is usually the only way that occurs.
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Old 06-08-2006, 06:39 PM   #7 (permalink)
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Quote:
Originally Posted by zarza
Must have been previously owned and not wiped... That is usually the only way that occurs.

i dont think so..... because they just released the device about 2 weeks ago... if so, then thats bullcrap.

what i think what happened was..... when they sent the phone, they had the data plan on it and everything... but i called support later on to get the number porting sped up and i think that it got changed somehow...
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Old 06-08-2006, 09:14 PM   #8 (permalink)
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Could be... if you ordered online then it was already active.
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