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Old 06-08-2006, 10:59 PM   #1 (permalink)
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Default Newbie- Problem using Desktop Manager

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I just got a new 8700c and installed the Desktop Manger software. When it comes time to connect the BB it wont "Connect", just says Disconnected. I have it connected via the USB cable that came with the BB. When I click "Options", "Connection Settings...", and select USB for the connection I get a window that says to make sure the device is connected and then a window that says Device Not Found. Help!

I am very new to all of this so go easy on me!
(I searched and didnt find anything about this although Im sure its something easy.)

Thanks!
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Old 06-09-2006, 12:17 AM   #2 (permalink)
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You could try another USB port on your desktop. I had one USB port that was broken on my computer and I couldn't get my BB connected until I switched ports.
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Old 06-09-2006, 01:50 PM   #3 (permalink)
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What version of the Desktop Manager are you using? If not version 4.10, then go to www.blackberry.com/downloads and down the version 4.10 and install it, this will hopefully resolve your problem.
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